How we enabled a leading retail super store chain to enhance sales and revenue using AI based solutions.
Business Situation
The client wanted to have a model to optimize cost price of stock, rationalize assortment of items and have better demand forecasting.
GrowYT Approach
- We integrated salesforce, promotion campaign, customer feedback, google analytics and other store data on a cloud-based data warehouse.
- We developed pricing optimization tool for Stock Keeping Units.
- Found key central items using state of the art algorithms and designed basketing or promotions around those items.
- Used RFM model and Bayesian Models to find customer lifetime value (CLTV).
- Designed Algorithms to forecast Visitor count at store to optimize resources.
Engagement
- We generated valuable insights based on above models to drive item assortment.
- We used above models to achieve customer lifetime value which is unique to each store.
Benefits & Outcomes
- Enabled marketing team planning promotions.
- Provided advance forecasts for optimal allocation of labour at all the retail stores.
- Enabled stores to retain old customers and increase new customer base.
- Optimized item stock based on demand and visitor forecasting.
Key Takeaways
- We enabled all the retail stores to measure their performance as well as take insight-based action to improve sales, revenue and profit.
- Hypothesis based data sanity is indispensable to cater dynamic human behavior.